You must fill out the entire form and add a copy of it along with the purchase invoice on the product to be returned.
Refund conditions, guarantee and right of withdrawal.
www.motodesguacevferrer.es accepts making changes and returns from customers as long as they meet the following:
- Loaded freight and other expenses incurred in the process of return will be borne by the customer, except it www.motodesguacevferrer.es error in the supply order.
- The original packaging required in good condition.
- The return of the product must be accompanied by a copy of the invoice.
- Returns period to 14 calendar days.
- The exchange or return of electrical equipment is not supported as it is by nature a bad handling by the buyer in the same (overloads, poor handling, failure to respect the polarity ...) can cause anomalies in the functioning difficult to prove outside.
If the return is for reasons attributable to www.motodesguacevferrer.es will proceed to the replacement of other products affected by the same characteristics, in the case of not being able to meet it will proceed to refund the amount paid by the customer using the same method of payment made once we have received and verified the returned goods, the estimated subscription period will be within 14 calendar days of receipt of the goods.
Right of withdrawal
You are entitled to withdraw from this contract (purchase of goods) within 14 calendar days without giving any reason.
The withdrawal period will expire after 14 calendar days from the day you or a third party indicated USTE than the carrier, has acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us by e-mail to his decision to seistir motodesguace@vferrer.com contract by an unequivocal statement shall indicate his name and telephone number and the reference number of your order.
To meet the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.
Effects of withdrawal
In case of withdrawal on its part, we will refund all payments received from you including delivery charges (with the exception of the additional costs resulting from the choice by its share of a mode other than the least expensive type of standard delivery delivery that ofrezacamos) without undue delay and in any event no later than 14 calendar days from the date on which the return of the merchandise is received. We proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction.
Motodesguace VFerrer under the provisions of the General Data Protection Regulations (RGPD) informs you that the personal data collected here are used only for the sole purpose of the start the product return procedure. . We inform you more about the type of storage, custody and processing of personal data on the Privacy Policy page 